FAQ: Pintopia 2024 | Lovecraftian Horrors Season 2
For the most up-to-date information about the status of our project, check our project updates on Backerkit Crowdfunding!

Tell me more about the Custom Pin pledge tier!

If you pledge at the custom pin level, I’ll work with you to design a custom 1.65” / 42 mm pin design and will get 200 soft enamel pins made for you. The main constraint is that it must be monster-adjacent!

You’ll also get all of the unlocked pins from the campaign.

Unsure of whether or not your idea would be a good fit? Reach out via email first at [email protected] and let’s chat!

Last updated: March 09, 2024 10:25

How long do I have to fill out my backer survey?

You’ll have either 30 days or until May 30th to send in your backer surveys, whatever is longer. After that, your pledge will be seen as a kind donation to the cause.

I’ll be sending out updates every week from when they go out until lock date, so as long as you’re checking whatever email is associated with your BackerKit account, you’ll hear about it.

Last updated: March 09, 2024 10:26

Are these pin designs exactly what I'll get?

The pin designs are all locked and loaded, but please be aware that while I’m sending in Pantone colors, there are thousands of more colors on your screen than Pantone swatches, so the pins may look slightly different to what you see here.

Last updated: March 09, 2024 10:27

How many posts are on the pins?

All pins larger than 1” will have two posts so they don’t swivel around on your board or jacket.

Last updated: March 09, 2024 10:27

I heard something about FREE PINS????

Yes, you heard me right - FREE PINS. If both this campaign AND Moo Moo Ink’s Flirtatious Fungass campaign get funded, then you’ll receive BOTH collaborative pins - one from me (in my case, Fungal Infection) and one from Moo Moo Ink.

Regardless, if this campaign gets up to $3000 (thus unlocking all the planned designs), every backer will be getting a 1” Order of the Dark Wheel pin sent to them also for free. That means that if y’all support both of us, you could be getting 3 free pins!

Last updated: March 09, 2024 10:28

How does voting for the stretch pins work?

As a backer, you can vote in polls to decide which stretch goal gets unlocked next before the next $300 milestone is hit.

Polls might come quick and often once the campaign reaches it’s first goal, so make sure you get the campaign updates in your priority inbox!

If y’all just blow past all the unlocking stretch goals, I reserve the right to just unlock all the pins :D

Last updated: March 09, 2024 10:28

How does unlocking the stretch goal pins work?

A new pin will unlock every $300 over the $900 campaign funding goal (until $3000). As a backer, you get to vote to determine what the next unlocked pin will be!

Friendly reminder that you can help unlock stretch goals by pledging for everything you hope to get as your rewards, not just what’s unlocked now!

Remember that you can change your mind - you can upgrade, change, downgrade, or cancel (this will only slightly hurt my feelings) your pledge anytime before the campaign ends on April 18th.

Last updated: March 09, 2024 10:32

How do I find out what projects I’ve pledged to?

Check out this help doc on how to locate your pledges for Pintopia 2024: https://help.backerkit.com/article/824-how-do-i-find-out-what-projects-i-ve-pledged-to

Last updated: March 27, 2024 13:55

How do I get free pins during Pintopia 2024?

Check out this help doc to find out how to receive FREE pins for Pintopia 2024: https://help.backerkit.com/article/821-how-do-i-get-free-pins-during-pintopia-2024

Last updated: March 27, 2024 13:55

What do FREE Pintopia 2024 Pins look like?

Check out this help doc to find out what the FREE pins look like for Pintopia 2024: https://help.backerkit.com/article/822-what-do-free-pintopia-2024-pins-look-like

Last updated: March 27, 2024 13:55

When are surveys going out/due?

Surveys are likely going out the week of February 20th, and will be due at the end of March.

Last updated: April 26, 2024 16:34

When will pins ship?

Likely in April!

Last updated: April 26, 2024 16:34

Something has exploded! How can I talk to a human?

You can get a hold of Rick (the campaign creator) by joining the discussion here: https://www.backerkit.com/c/rick-kitagawa/lovecraftian-horrors/discussions#top

He’s checking it daily now!

Last updated: April 26, 2024 16:34

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Backerkit Crowdfunding!
No shipping updates are provided.
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

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